Education · Engagement brief
Strategy, governance, culture and people systems
One institution, two curriculum contexts, a single growth agenda.
The situation
An education institution running two curriculum contexts needed a shared institutional agenda, and the operating discipline to deliver against it.
The work
A tailored intervention, shaped around the organisation and its leaders.
WOY’s role
Worked with founders and academic and functional leaders to shape one institutional agenda.
Combined strategic facilitation with organisation reviews, connecting ambition to delivery capacity.
Tailored priorities to two curriculum contexts while addressing shared requirements.
Worked through actual service gaps and process dependencies with individual function heads.
Engagement design
- Consolidated five, three and one year roadmaps with initiatives, KPIs, owners and dependencies
- Service mapping, standard operating procedures and service level agreements
- Delegation of authority, approval routes and escalation protocols
- Values translated into observable behaviours and cascaded to leadership, administration and teaching staff
Observed outcomes
What changed.
The shifts in thinking, capability and ways of working that emerged from the engagement.
- A consolidated growth agenda shared across academic and support functions
- Defined service commitments, approval authorities and review routines
- A five-value framework with twenty behavioural launch pads, plus a differentiated four-value framework
- Role-specific goal sheets, rating guidance and calibration built into the performance cycle
Next engagement · IT and ITES
Consultative selling mastery
Client identity is withheld under confidentiality agreements.