Financial services · Engagement brief
Entrepreneurial mindset programme
Moving capable managers from risk-averse to opportunity-aware.
The situation
Capable managers were operating risk-averse in a business that needed opportunity recognition, faster decisions and a tolerance for ambiguity.
The work
A tailored intervention, shaped around the organisation and its leaders.
WOY’s role
Designed a bespoke leadership programme focused on entrepreneurial competence in a financial services context.
Integrated creativity, innovation, risk-taking, problem solving and resilience into one measurable structure.
Used real sector case studies to ground the learning in market realities.
Balanced conceptual depth with empathy mapping, prototyping, simulations and financial analysis labs.
Engagement design
- Entrepreneurship competence: proactiveness, adaptability, decision-making, opportunity recognition
- Empathy and problem solving: the desirability, feasibility and viability model applied to customer needs
- Business acumen: models, drivers, P&L, cost and profitability levers, writing business cases
- Risk and ambiguity, plus creativity and innovation through design thinking and lean methods
Observed outcomes
What changed.
The shifts in thinking, capability and ways of working that emerged from the engagement.
- Participants shifted from risk-averse management toward entrepreneurial thinking
- Empathy-driven problem solving produced sharper insight and practical prototypes
- Improved decisions on P&L drivers, cost trade-offs and return on investment
- Higher adaptability, tolerance for ambiguity and resilience across the group
Next engagement · Automotive
Leadership assimilation for a unified technical centre
Client identity is withheld under confidentiality agreements.